Investor Warning
Notice to the Users in the UK
Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.
What are the key risks?
1. You could lose all the money you invest
- The performance of most cryptoassets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in cryptoassets.
- The cryptoasset market is largely unregulated. There is a risk of losing money or any cryptoassets you purchase due to risks such as cyber-attacks, financial crime and firm failure.
2. You should not expect to be protected if something goes wrong
- The Financial Services Compensation Scheme (FSCS) doesn't protect this type of investment because it's not a 'specified investment' under the UK regulatory regime – in other words, this type of investment isn't recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker.
- Protection from the Financial Ombudsman Service (FOS) does not cover poor investment performance. If you have a complaint against an FCA-regulated firm, FOS may be able to consider it. Learn more about FOS protection.
3. You may not be able to sell your investment when you want to
- There is no guarantee that investments in cryptoassets can be easily sold at any given time. The ability to sell a cryptoasset depends on various factors, including the supply and demand in the market at that time.
- Operational failings such as technology outages, cyber-attacks and comingling of funds could cause unwanted delay and you may be unable to sell your cryptoassets at the time you want.
4. Cryptoasset investments can be complex
- Investments in cryptoassets can be complex, making it difficult to understand the risks associated with the investment.
- You should do your own research before investing. If something sounds too good to be true, it probably is.
5. Don't put all your eggs in one basket
- Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on any one to do well.
- A good rule of thumb is not to invest more than 10% of your money in high-risk investments. Learn more.
If you are interested in learning more about how to protect yourself, visit the FCA's website here.
For further information about cryptoassets, visit the FCA's website.
This Financial Promotion has been approved by Zeyro LTD (FRN 1001386) on March 31, 2025.
How your money is held
KwiikPay is not a bank and does not lend your money. KwiikPay is a trading name of KWP Finance Limited, registered in Canada as a Payment Service Provider under the Retail Payment Activities Act (RPAA) and supervised by the Bank of Canada, and as a Money Services Business with FINTRAC, including dealing in virtual currency. Funds you hold are held in segregated accounts with regulated partner institutions, kept separate from company funds at all times.
Payment and e-money balances are not bank deposits and are not covered by a deposit-guarantee scheme. Banking and e-money services are provided by regulated partner institutions.
Currency conversion risk
Exchange rates move continuously. Where you convert currency, the rate is indicative until you confirm; once locked, it is fixed for the quoted window. The value of funds held in a currency other than your home currency can rise or fall.
Stablecoin risk
Stablecoins such as USDC and EURC are issued by third parties and aim to track a reference currency, but are not legal tender and are not guaranteed by KwiikPay. Their value may deviate from the reference currency, and on-chain transfers are irreversible.
Complaints
If something goes wrong, contact us and we will acknowledge your complaint within three business days and aim to resolve it promptly. See our Complaints page for the full procedure. If you remain dissatisfied, you may be able to escalate the matter to the relevant authority in your jurisdiction.